Cookie Policy
Last updated: July 26, 2026
This Cookie Policy explains how Caeros Technologies LLC uses cookies and similar technologies on caeros.app. It supplements our Privacy Policy.
What cookies are
Cookies are small files stored on your device. We also use similar technologies (local storage, pixels). We group them into the categories below.
Categories we use
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary | Authentication, session, security, load balancing — the site can't work without them | No consent required |
| Functional | Remember preferences (e.g. settings, UI state) and run our live chat support widget (Tawk.to) | Consent (EU/UK) |
| Analytics | Understand usage to improve the product, via Google Analytics loaded through Google Tag Manager — only after you opt in | Consent (EU/UK) |
| Marketing | Measure campaigns / advertising (e.g. LinkedIn Insight Tag) — only if/when used | Consent (EU/UK) |
Your choices
- Consent banner: in the EU/UK (and where else required), non-essential cookies are blocked until you opt in, by category. The banner offers "Reject All" as prominently as "Accept All," and you can reject all non-essential cookies as easily as accepting them. You can change or withdraw consent anytime via the "Cookie settings" link in the footer.
- Global Privacy Control (GPC): we honor GPC browser signals as an opt-out of sharing/targeted advertising where applicable.
- Browser controls: you can block or delete cookies in your browser; strictly necessary cookies are required for the Service to function.
Cookie list
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| caeros_token | Caeros | Necessary | Keeps you signed in | Session |
| caeros_org_id | Caeros | Necessary | Remembers your active organization | Session |
| _ga, ga* | Google Analytics (via Google Tag Manager) | Analytics | Measures usage to improve the product. Set only after you consent to Analytics (Google Consent Mode). | Up to 2 years |
| _gid | Google Analytics | Analytics | Distinguishes users for aggregate usage stats | 24 hours |
| tawkuuid, Tawk*, twk* | Tawk.to | Functional | Runs our live chat support widget and remembers your chat session. Loaded only after you accept non-essential cookies. | Session – 6 months |
We keep this list current as our cookie use changes.
Changes & contact
We may update this policy as our cookie use changes. Questions: privacy@caeros.app.